100 Things to Do to Make a Better Site
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.
Tognazzini, Bruce: First Principles
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
Towards a Model of Trust for E-Commerce System Design
A paper, by Florian N. Egger, presents a model of trust that informs the human-computer interaction (HCI) design of electronic commerce systems.
Usability Engineering
"Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.
Usability First
Diamond Bullet Design offers their experience and knowledge on website and software usability.
Usability Matters
From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.
Usability Must Die
Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.
Usability Professionals' Association
The UPA's purpose is to promote usability concepts and techniques worldwide.
Usability Watch India
Blog on usability of software and websites through the eyes of Suman kumar.
Usability.gov
Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and additional links are provided.
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